Shush Privacy Policy
Effective Date: June 13, 2024
Our Commitment
This Privacy Policy applies to Shush (shush.so and mobile application), operated by Pepper Studio from Bangalore, Karnataka, India ("we," "us," or "our"). Pepper Studio is committed to protecting your privacy and the security of your personal information. This policy explains how we collect, use, share, and protect your data when you use the Shush dating app and website. By using Shush, you agree to the collection and use of information in accordance with this policy and the applicable laws of India.
About Us
Legal Name: Pepper Studio
Brand Name: Shush
Operating Address: Pepper Studio, Bengaluru, Karnataka 560067, India.
Email: support@shush.so
Information We Collect
Information You Provide:
- Profile Information: Name, age, gender, sexual orientation, location, photos, and other details you choose to share in your profile.
- Communication: Messages, photos, and media you exchange with other users through the app.
- Payment Information: If you purchase virtual coins or premium features, payment details are collected and processed securely by authorized third-party payment gateways. We do not store complete credit card or debit card numbers on our servers.
- Customer Support: Information you provide when contacting us for support or disputes.
Information We Collect Automatically:
- Usage Data: How you interact with the app, including swipes, matches, preferences, and activity logs.
- Device Information: Device type, operating system, unique device identifiers, and mobile network information.
- Location Information: We may collect your approximate or precise location with your permission to provide localized matching features.
How We Use Your Information
We use your information for the following purposes:
- Provide and Improve the App: Create and manage your account, facilitate matches, process transactions, deliver coins, send notifications, and enhance app functionality.
- Personalization: Tailor your experience, suggest relevant connections, and display compatible profiles.
- Communication: Send you transaction receipts, safety updates, system notifications, and promotional messages.
- Safety and Security: Verify user identities, prevent fraud, block abusive behavior, and enforce our terms and zero-tolerance safety policies.
- Customer Support: Respond to inquiries, investigate technical issues, and resolve payment or account disputes.
Sharing Your Information
We do not sell personal data. We may share information with:
- Other Users: Your visible profile information and media according to your in-app privacy and masking settings.
- Service Providers: Trusted third-party partners that assist in operating the platform (e.g., payment gateways, cloud hosting, and analytics providers).
- Legal Compliance: When required by applicable law, court order, regulatory requirement, or to protect the safety, rights, and security of our users.
Your Choices & Data Rights
- Profile Information: You can edit or remove your profile information and photos at any time within the app.
- Account Deletion: You can delete your account directly through the app settings, which removes your profile from discovery.
- Communication Preferences: You can manage push notifications and email communications in your device or app settings.
- Location Sharing: You can enable or disable location permissions at any time through your mobile device settings.
Data Security
We implement appropriate technical, administrative, and physical safeguards to protect your personal data against unauthorized access, loss, or misuse. However, no internet transmission or electronic storage method is completely secure.
Data Retention
We retain your information for as long as your account remains active or as required to fulfill operational, tax, accounting, dispute resolution, and legal compliance obligations.
Children's Privacy
Shush is strictly intended for consenting adults aged 18 and above. We maintain a zero-tolerance policy against underage usage and Child Sexual Abuse and Exploitation (CSAE).
Policy Updates
Pepper Studio may update this Privacy Policy from time to time. The updated version will be posted on this website and will apply from the date it is published.
Contact Us
If you have any questions or requests regarding this Privacy Policy or our data practices, please contact us:
Legal Entity Name: Pepper Studio
Brand Name: Shush
Email: support@shush.so
Address: Bengaluru, Karnataka 560067, India